Big Updates Are Here! Smarter Scheduling, Better Reports & More Ways to Connect with Clients

Published: 28th June 2026 (5 min read)

A colorful announcement graphic featuring the text 'New Release' and the date '28th June 2026', accompanied by a cheerful cartoon dog and festive flags.

Running a successful grooming business means managing appointments, communicating with clients, tracking payments, and staying organized—all while providing exceptional care.

That’s why this latest ShakeYourTail release is focused on making your daily workflow simpler and more efficient. With smarter scheduling, powerful reporting, and improved client communication, you’ll spend less time managing your software and more time growing your business.

Let’s dive in.

Knowing exactly what clients still owe shouldn’t require digging through appointments or payment records.

Our new Outstanding Balance Report gives you a complete financial snapshot of every appointment group by combining:

  • Services
  • Add-ons
  • Discounts
  • Taxes
  • Manual payments
  • Online payment transactions

Whether you’re reconciling payments at the end of the day or following up on outstanding balances, you’ll have the information you need in one convenient report.

A financial report screen titled 'Outstanding Balances' with filters for Date and Site. It displays billed, paid, and outstanding amounts per completed appointment. Two cartoon dogs, a purple dog and a yellow dog, are placed on either side of the screen.

Marketing works best when your message reaches the right audience.

User interface of a recipient filter with options for sites, tags, species, and breeds, along with an information message about client inclusion criteria.

With our new Species Filter, you can now target campaigns based on the type of pet your clients own.

Running a promotion just for cats? Launching a puppy package? Offering small animal grooming? Now your marketing can be more relevant—and more effective.

We’ve also made campaign creation faster by adding a searchable template selector. Simply start typing to instantly find the template you’re looking for.

User interface for adding a campaign, showing settings for method, template, and subject selection.

Every grooming business has its own voice—and now your client communications can reflect it.

With Custom Communication Templates, you can create, edit, and manage reusable templates for both email and SMS messages, giving you more flexibility than ever before.

Personalize communications such as:

  • Appointment reminders
  • Follow-up messages
  • Promotional campaigns
  • Client notifications
Screenshot of a user interface showing options to create custom notification templates for emails and SMS, including a highlighted 'Ready-for-Pickup' SMS template and an 'Add Custom' button.
A screenshot of a template editing interface featuring options for adding content and adjusting image settings, with a festive design, including a dog wearing a Santa hat and a heart motif, alongside a Christmas-themed background.

Use your custom templates alongside ShakeYourTail’s built-in options to deliver consistent, professional communication while saving time on every message.

A digital appointment overview for a Labrador Retriever, displaying client information, grooming service details, and appointment status as booked.

Managing a busy calendar just became easier.

Sometimes you don’t need a calendar—you just need today’s appointments.

The new List Day View displays every appointment and event for the selected day in a clean, easy-to-read list, making it perfect for reviewing your schedule each morning.

Scheduling interface displaying pet grooming services for a Yorkshire Terrier on June 22, 2026. The services include Basic Bathing & Grooming from 08:00 to 10:00 and Full Groom/Haircut from 10:00 to 12:00.

Your calendar can now organize itself visually.

Assign colors to your grooming services, and appointments will automatically display the color of the first booked service.

Quickly spot:

  • Full grooms
  • Bath & Brush appointments
  • Puppy visits
  • Specialty services
Weekly grooming schedule for pets with appointments for Yorkshire Terriers, including Basic Bathing & Grooming, Full Groom/Haircut, and Puppy/First-Time Groom options.

A colorful calendar makes busy days much easier to navigate.

We’ve made several improvements that make scheduling smoother every day.

A digital calendar displaying a schedule for a pet grooming appointment for a Yorkshire Terrier on June 24, 2026, from 08:00 to 10:00.

The Schedule page now prevents invalid date selections, helping avoid accidental navigation issues.

We’ve tightened the spacing between day notes and the calendar header, giving the Schedule page a cleaner, more organized appearance.

Comparison of a digital interface showing event notes. The top section labeled 'BEFORE' displays the date 27/06/2026 with a note stating 'No note for this day.' The bottom section labeled 'AFTER' shows the date 22/06/2026 with the same note. Features include dropdowns for 'Sites' and 'Resource' and a calendar icon.

Managing multiple locations?

Sites are now sorted alphabetically across dropdown menus, the Site Edit page, and the Sites table, making them much easier to find.

An interface displaying a site management tool titled 'ShakeYourTail', showcasing site details for 'Happy Tails UK', 'Site 3', and 'US', along with their associated campaign and tax rate information.

Using ShakeYourTail on your phone is now more intuitive.

When selecting an item from the bottom navigation, the side panel automatically closes, allowing you to move through the app with fewer taps and less clutter.

User interface menu from the ShakeYourTail app displaying various options including Requests, Breeds, Services, Sites, Users, Resources, Documents, Notifications, Campaigns, Reports, Payments, Store, and Account.

Searching throughout ShakeYourTail is now even better.

Search fields have been improved with input validation, limiting searches to 100 characters for a smoother, more reliable experience.

Combined with searchable campaign templates, finding exactly what you need has never been easier.

User interface showing 'Clients' section with a search bar filled with repeated characters.

Enterprise subscribers can now provide an even smoother arrival experience.

With Kiosk Check-In, clients can:

  • Check themselves in upon arrival
  • Complete the required document signatures before their appointment
  • Reduce waiting time at reception

Your team spends less time handling paperwork and more time focusing on the pets.

Screenshot of a new kiosk check-in experience, featuring check-in history, a confirmation prompt, user notifications, and appointment management interface.

This release also includes several important fixes that improve the overall experience.

  • Fixed payment card reminder notifications appearing for accounts with no outstanding balance.
  • Fixed Client Portal links shared through Instagram so clients are taken directly to the correct page.
  • Improved document signing by displaying a clear message when a contract is no longer available.
A digital form indicating 'Contract is no longer available,' with fields for 'Full name' and 'Signature,' featuring a crossed line signature and buttons labeled 'Clear' and 'Complete.'


Every update we release is built around one goal: helping pet grooming businesses work smarter.

🔔Log in to ShakeYourTail today and start exploring the latest improvements!🔔

A cartoon-style white dog wearing a headset, raising one paw in a friendly gesture.

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