Published: 14th June 2026 (4 min read)

We’re excited to share the latest ShakeYourTail updates, designed to make client onboarding easier, improve day-to-day management, and give businesses more flexibility when managing bookings and staff schedules.

Online Registration for New Clients

Welcoming new customers is now simpler than ever.

New clients can register online directly through your ShakeYourTail portal. During registration, clients can:

• Enter their contact information
• Add pet details
• Provide veterinarian information
• Digitally sign required forms and agreements

Once submitted, registrations are reviewed by site administrators before being added to the system, ensuring a smooth and secure onboarding process. This feature helps reduce administrative work while creating a more convenient experience for customers.

Also a great feature to use as a customer wait list.

Bookings and Registrations Together in One Place

To make managing requests easier, appointment bookings and online registrations are now grouped together under a single Requests section. Instead of switching between different areas of the system, your team can review and manage all incoming requests from one convenient location. With everything in one place, staff can respond more quickly, stay organized, and keep customer interactions running smoothly.

Simplified Registration Settings

We’ve also streamlined registration management behind the scenes. Settings for both existing client onboarding and new online registrations are now combined into a single Client Registration section, making configuration easier to find and maintain.

Stay Connected with SumUp Notifications

To help prevent disruptions in payment processing, account owners will now receive notifications whenever their SumUp integration requires reconnection.

Whether authentication tokens have expired or another connection issue occurs, you’ll be alerted through the Notifications Panel so you can take action before payments are affected.

Improved Campaign Management

Managing marketing campaigns is now easier thanks to enhanced filtering and sorting options within the Campaigns table.

These improvements make it quicker to locate campaigns, organize data, and find the information you need.

New Dog Breeds Added

We’ve updated the default breed list for new accounts and added several popular breeds:

• Cavapoo
• Yorkiepoo
• Maltipoo
• Goldendoodle

🔄 We’ve also corrected the Labradoodle classification to ensure breed information is more accurate from the start.

Improved Branding with Friendly Portal Links

Sharing booking and registration links is now easier than ever.
Administrators can configure a one-time friendly URL for their client portal, replacing long, complex URLs with branded, easy-to-share links.

For example:

Booking

Before

/public/home?siteId=…

After

/go/happy-tails-uk/book

Registration

Before

/public/client-registration?siteId=…

After

/go/happy-tails-uk/register

These cleaner URLs improve usability, strengthen branding, and provide a better overall customer experience.

Powerful Recurring Event Management

Managing recurring staff and resource schedules is now significantly more flexible.
Users can create, edit, and delete recurring events with support for:

• Weekly schedules
• Monthly schedules
• Yearly schedules
• Custom recurrence intervals

Each recurring series can contain up to 15 instances, making it easier to manage repeating schedules while maintaining flexibility.

🐛 Important Bug Fixes and Improvements

This release also includes several fixes that improve reliability and usability across the platform:

• Improved Permission Controls: Users without appointment deletion permissions will no longer see the Delete button in appointment dialogs, ensuring permissions are correctly enforced.
• More Efficient Notifications: The Notifications Panel now correctly retrieves new updates automatically, with polling optimized from every 30 seconds to every 90 seconds to reduce unnecessary requests.
• Accurate Staff Availability Display: Staff availability is now displayed more accurately, with One Off Hours taking precedence over Opening Hours and Resource Hours when determining availability.
• Reliable Appointment Reminder Resending: Appointment reminders will now be automatically resent whenever the date or time of a booked appointment changes, helping keep clients informed.
• Improved Online Booking Availability: Timeslot availability now correctly reflects resource availability settings, preventing unavailable timeslots from appearing during online booking.

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Release Date: 14 June 2026

Version: Bentley